Privacy Policy

What we collect

• Account: your email, name and login details.
• Usage: scans you run, chart preferences, saved analyses and drawings, and chat messages with OpenSetup.
• Voice: when you use live voice, your audio is streamed for transcription and replies; we keep the resulting text, not recordings.
• Billing: plan and subscription status. Payment details are handled by our payment provider, Bachs, and never reach our servers.
• Broker connections: if you connect a broker, the connection details you provide.
• Technical: device, browser and log data needed to run and secure the service.

How we use it

• To provide scans, chat, voice, alerts and your saved history.
• To enforce plan limits, process payments and prevent abuse.
• To improve analysis quality, using aggregated signal outcomes.
• To contact you about your account and important changes.

Who we share it with

Only the providers that run the service, under contract: Supabase (database and login), Bachs (payments), AI model providers (analysis and chat text), LiveKit and speech providers (voice), market data providers, and our hosting providers. We do not sell your personal data.

Retention

We keep account data while your account is open. Chat and scan history can be cleared from the app, and everything is deleted within 30 days of closing your account, except records we must keep for tax or legal reasons.

Your rights

You can access, correct, export or delete your data, and object to processing, by emailing support@opensetup.ai. If you are in the EU/UK you may also complain to your data protection authority.

Cookies and storage

We use essential cookies and browser storage to keep you signed in and remember preferences such as theme and sound. We do not use advertising cookies.